Privacy Policy

Information We Collect

We collect information you provide directly to us, as well as data gathered automatically when you use our platform.

• Personal Information: Information submitted through forms, such as your name, email address, phone number, and housing preferences.
• Usage Data: Analytics on how you interact with our website, including pages visited, search queries, and time spent on the platform.
• Cookies: Small data files stored on your device to manage sessions and store your preferences.

How We Use Your Information

The information we collect is used in the following ways:

• To provide, operate, and maintain our services.
• To match you with real estate professionals, lenders, and home-service providers based on your requests.
• To improve, personalize, and expand our platform.
• To send you important communications, such as updates, alerts, and marketing emails.

Information Sharing

We do not sell your personal information to third parties. We only share your information in the following circumstances:

• With Professionals: When you submit an inquiry or request to be connected, we share your details with the relevant real estate agents or service providers.
• With Service Providers: We use trusted third-party services (like payment processors and email providers) who assist us in operating our platform.

Cookies & Tracking

Dwellixa uses cookies and similar tracking technologies to track the activity on our platform and hold certain information. This helps us manage user sessions, analyze traffic, and store your preferences for a better experience.

Data Security

We implement robust security measures to protect your personal information, including encryption of data in transit, secure storage protocols, and strict access controls. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

Your Rights

You have the right to access, correct, or delete your personal information. You can manage your preferences or opt-out of marketing communications at any time through your dashboard or by clicking the "unsubscribe" link in our emails.

Third-Party Services

We integrate with third-party platforms to enhance our services. For example, we use Stripe for secure payment processing and specialized email services for our communications. Their use of your data is governed by their respective privacy policies.

Children's Privacy

Our platform is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us so we can promptly delete it.

Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: privacy@dwellixarealestate.com